Frequently Asked Questions
Everything you need to know about your next adventure with DOD Outdoors.
How long does shipping take for my outdoor gear?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your gear for an upcoming trip.
What is your return policy for apparel and equipment?
We offer a 30-day return policy on all unworn apparel and unused gear in its original packaging. Please note that for safety reasons, certain climbing and technical equipment may be final sale.
Are DOD Outdoors products covered by a warranty?
Yes, all our performance wear and hardware come with a one-year limited warranty against manufacturing defects. We stand behind the durability of our products in the wild.
How do I determine the right size for technical outerwear?
Each product page features a detailed 'Size & Fit' guide. Our outdoor apparel is generally designed with an 'athletic fit' to allow for layering; we recommend sizing up if you prefer a looser feel.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger gear purchases.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.